Freshers or Any Voice experience
Salary 25k to 40k
Location: Mumbai
Excellent communication skills required
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Work From Office
Responsibilities:
- Make outbound calls to the candidate and motivate them to complete a job application.
- Schedule/reschedule the first day of work for the employees and share necessary information.
- Review the application form and make sure all the details are filled appropriately.
- Handle inbound calls and resolve candidates' queries.
- Respond to candidates queries over email/text.
- Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
- Provide excellent experience to the candidates.
- Maintaining a quality score of 90% and above throughout.
- Escalate issues and seek advice when faced with complex issues/problems
- Ensure process controls are in place; Maintain, validate, and update process documentation as applicable to ensure compliance with documentation requirements
- Must be able to propose process improvement ideas that can reduce time, improve accuracy or enhance controls
- Participate in Team building activities
- Ensure and maintain the security and confidentiality of client data
- Ensure Customer Satisfaction
For more details call/ WhatsApp Srujana 6366723294
Refer Your Friends
Job Type: Fresher
Salary: ₹25,000.00 - ₹40,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Monday to Friday
- Night shift
- US shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- English (Required)
Shift availability:
- Night Shift (Preferred)
Speak with the employer
+91 6366723294
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